We’re here to help you every step of the way
Flexible Delivery & Assessment Procedures
At Upskilled, we recognise that everyone learns differently. We’re committed to making any reasonable adjustments to meet the needs of a variety of employees looking to train with us.
For example, if your employees have difficulty with written assessments, this doesn’t need to be a barrier to competency.
Common adjustments include having someone read assessment materials to the participant, or having someone record a participant’s spoken responses to assessment questions. If we cannot assist, we’ll refer the process to an appropriate outside agency that can help.
Trainer Support
Upskilled understands the importance of continued support, advice, and guidance throughout the learning process. For that reason, we ensure our trainers are available to provide feedback on assessments, assist in the understanding of course materials, and answer any questions you may have.
Simply email or call your trainer as needed. For assistance with assessments, email the team at assessments@upskilled.edu.au or call 1300 009 924
After hours support
If you require additional support with assessments or course material out of work hours, you can book an appointment with a trainer by phone. Simply email studentsupport@upskilled.edu.au or call 1300 009 924 to arrange a suitable time.
