Upskilled - Your end-to-end training provider in Community Services

Upskilled will help your organisation's employees build the skills, knowledge, and confidence they need to provide individual, disability, and community counselling support. Our various courses in counselling services cover a wide range of topics to give your team a solid foundation in supporting clients with a variety of concerns, from mental illness to physical disability.

Community Services skills development start here

Entry Level Training

CHC33015 Certificate III in Individual Support (Ageing, Home and Community)

Help your team become more compassionate and ethical by teaching them support techniques that include recognising healthy body systems, supporting independence, and promoting well-being.

FIND OUT MORE

CHC43215 Certificate IV in Alcohol and Other Drugs

Prepare your team in outreach work and community work with this qualification where they will learn the fundamentals of crisis care and be able to assess needs of clients with alcohol and other drugs issues.

FIND OUT MORE

Short Course in Counselling

Provide your team with the training needed to acquire basic counselling skills. Understanding the process of counselling, from beginning to end and proficiently support clients by working through their issues and concerns.

FIND OUT MORE

CHC33015 Certificate III in Individual Support (Disability)

Enhance the skills of your disability team in areas such as effective communication skills, cultural sensitivity, and problem-solving to improve safe work practices.

FIND OUT MORE

Short Course in Introduction to Community Services

Train your leaders in case management skills by honing on their leadership and communication skills through role-playing and working on case studies. Develop the essential skills to assess the internal and external services clients need for support.

FIND OUT MORE

CHC43315 Certificate IV in Mental Health

This qualification will help your team to adopt best practices on working effectively in trauma-informed care. They will be able to assess and promote social, emotional, and physical well-being and provide recovery-oriented mental health services.

FIND OUT MORE

Leadership & Development

CHC62015 Advanced Diploma of Community Sector Management

Prepare your leadership team with the skills they need to support workers in the community services industry, including communication and guidance.

FIND OUT MORE

CHC52015 Diploma of Community Services

Develop your team's expertise in ethics and compassion by offering training in topics such as managing and promoting diversity, coordinating complex case requirements, and implementing community development strategies.

FIND OUT MORE

CHC52015 Diploma of Community Services (Case Management)

This qualification is designed to equip your team with specialised skills in coordinating complex cases within the community services industry. Learn how to implement trauma-informed care, facilitate workplace debriefing and implement support processes with various clients.

FIND OUT MORE

CHC51015 Diploma of Counselling

Develop your people's interpersonal skills in empathy, rapport building and mediation during conflict with this qualification. Enable your team to help support those in need by developing their knowledge of the practical and theoretical aspects of supporting vulnerable people.

FIND OUT MORE