FAQs

FAQs2018-12-09T03:21:23+11:00

We’ve answered some of our most frequently asked questions about corporate student qualifications with Upskilled Corporate

Questions about Trainees and Apprenticeships

Yes, trainees must be paid at least the minimum or training wage as set out in the State or Federal industrial Award or Workplace Agreement under which they have been employed.

Yes, a trainee can transfer to another employer providing that all parties are in agreement. Applications are to be made to the STAs within 14 days or the transfer. An Australian Apprenticeship Centre can assist throughout this process.

A trainee may be terminated by either the employer or trainee giving notice in accordance with the provisions of the award or agreement under which the trainee is employed.

Yes, a traineeship can be cancelled by mutual agreement between the employer and trainee at any time if both parties agree to do so. This application must be submitted to the STA, your AAC can assist with this process. Check with your AAC to see how much notice you need to give the STA.

Yes, this is called a suspension of the contract. It is also a mutual agreement between the employer and the trainee. This application must be submitted to the STA, your AAC can assist with this process. Check with your AAC to see how much notice you need to give the STA.

Yes, changes to the training plan will require a change in the contract. This application must be submitted to the STA, your AAC can assist with this process. Check with your AAC to see how much notice you need to give the STA.

STAs will notify you by mail when a traineeship is due for completion. As you have been monitoring your trainee’s progress you will know if they have completed the requirements.

No, if the traineeship contract date of completion is due and not all areas of the program are complete then you will not receive incentive payments. You need to apply for an extension of contract so that the trainee can complete the requirements. This is a straightforward process that you can take with the STA, or the AAC could assist you with this.

Once you have received the certificate from the RTO you can apply for early completion. Upskilled normally forwards all the required information to complete the traineeship with instructions on how to achieve this. You may want to contact your AAC, as early completion may have an impact on other benefits you may be receiving under the traineeship, like reductions on payroll tax if applicable to your circumstance and state.

General Questions

You should contact Student Support to discuss your options or refer to the Student Information Pack for the policies and procedures regarding cancellations.

Your employees should contact your organisation’s education manager or our student support to discuss their options.

As you have been monitoring your employee’s progress you will know if they have completed the requirements. If you are unsure, contact our Student Support staff.

The student will receive the certificate from Upskilled. You can start discussions on future training or workforce development needs you or your company have.

Yes, Upskilled recognises that many participants acquire vocational skills from a variety of different sources outside of formal training. Participants can make an application for Recognised Prior Learning (RPL) at any time during their training program. Visit the RPL page for more information. An RPL application pack is available from the National Education and Compliance Manager.

Upskilled will provide a free consultation to determine any skills gaps, perform a training needs analysis and provide a training plan for your business.  During this process, we can also identify any possible opportunities for government funding or incentives.

Upskilled is always pleased to explore onsite options for the delivery of training courses. Where participant numbers and client facilities make workshopping viable, our specialist trainers enjoy the opportunity to present and conduct training in the organisational setting where it will be applied.

There are a range of Government Funding and Incentive opportunities for training, all with varying eligibility criteria.

You will need to advise Student Support as soon as possible. The student will not receive the qualification if they do not complete the course.

Yes, all of Upskilled’s courses are competitively priced and we also have payment plans available.  Upfront payments also receive a 15% discount.

There is paperwork that needs to be filled out such as training plans. Our staff will be able to assist you with any additional paperwork required.

There is no limit to the number of staff members that your company can enrol onto the training. Obviously, you will only receive funding for those who are eligible.

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Contact Info

3/657 Pacific Hwy, St Leonards, NSW 2065

Phone: 1300 009 924